Returns Policy
If you should need to return anything you will receive a full refund for undamaged goods up to thirty days after the merchandise is post marked. All shipping costs are non-refundable. Please return all items to:
ATTN: Returns
Fine Books & Collections Magazine
100 Europa Drive, Suite 290
Chapel Hill, NC 27517-2310
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
Shipping will automatically be calculated based on your orders total cost, added to your total, and billed at the time of purchase. You should receive your order within 5 to 7 business days. If you provide only a PO Box, your order will be shipped US Mail; please allow an extra 10 business days for delivery. Domestic shipping rates are as follows:
| Cost | United States |
|---|---|
| Up to $15.00 | $ 5.00 |
| $ 15.01 - $ 30.00 | $ 6.50 |
| $ 30.01 - $ 45.00 | $ 8.50 |
| $ 45.01 - $ 75.00 | $ 10.50 |
| $ 75.01 - $ 150.00 | $ 15.00 |
| More than $ 150.00 | $ 19.00 |
Fine Books & Collections magazine does not invoice for merchandise. If you have questions or concerns regarding payment please contact us.