|
Your Privacy Rights
We appreciate the trust you place in OP Media LLC, doing business as Fine Books& Collections magazine, and we are committed to respecting your privacy andthe security of your personal information. Our privacy policy, updated onJanuary 17, 2005, describes the information we collect and how we use it.
We always welcome your questions and feedback. For privacy-related issues,please contact us at:
Fine Books & Collections, 4905 Pine Cone Drive, #2, Durham, NC 27707,800-662-4834, ext. 135
email: customer.service@finebooksmagazine.com
Information We Collect
We may collect information (including name, address, telephone number, emailaddress and, when necessary, credit card information) when you:
- Place an order from our magazine or on our Web site
- Return an item or make an exchange
- Inquire about our services
- Request product information
- Receive a gift package
- Create an account at www.finebooksmagazine.com
- Subscribe to our magazine
- Enter a contest or sweepstakes
- Are referred to us through a marketing promotion
- Participate in a marketing survey, promotion or event
We maintain the data that you provide us, along with a record of yourpurchases, in a secure database.Foryour security and ours, we do not store or keep your credit card informationonline.
We also gather information about how visitors navigate through our Web siteby using click stream data gathered with "cookies" and/or otheronline tools such as "pixel tags."
Using Information We Collect
At Fine Books & Collections magazine, we always want to provide you withthe best possible reading and shopping experience and fulfill your ordersexactly as you've requested. In order to do this, we collect information thatallows us to:
- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Send you catalogs or promotional offers we believe will be of interest to you
- Send you the Fine Books & Collections magazine, if requested
- Identify your product and service preferences
- Customize our communications to you
- Provide information concerning product recalls or products you have purchased
- Improve our merchandise selection and customer service
Information We Share with Others and Your Privacy Rights
We contract with other companies to provide certain services, including creditcard processing, shipping, email distribution, market research and promotionsmanagement. We provide these companies with only the information they need toperform their services and work closely with them to ensure that your privacyis respected and protected. These companies are prohibited by contract fromusing this information for their own marketing purposes or from sharing thisinformation with anyone other than Fine Books & Collections magazine.
We do not make our mailing list available to outside marketing firms.
On rare occasions, we may disclose specific information upon governmentalrequest, in response to a court order, or when required by law to do so. We mayalso share information with companies assisting in fraud protection orinvestigation. We do not provide information to these agencies or companies formarketing or commercial purposes.
Your Choices
We offer choices about the types of information you receive from us. If youprefer not to receive information or other communications from Fine Books &Collections magazine or if you prefer to receive them less frequently, pleasecontact us at the address above.
Cookies and Pixel Tags
A cookie is a small data file that is stored by your Web browser on yourcomputer. Cookies enable you to place an order on our Web site. They also allowus to enhance and personalize your online shopping experience, so that theinformation you receive is more relevant to you.
For example, we use cookies to:
- Remember what items are in your Shopping Cart
- Recognize you when you return to our Web site
- Enable you to renew your subscription
- Study how our customers navigate through our Web site and which products they request in site searches
If you set your browser to refuse cookies, please call us at 800-662-4834 toplace your order.
We may also use pixel tags – tiny graphic images – to tell us whatparts of our Web site you have visited or to measure the effectiveness of anysearches you may do on our site. Pixel tags also enable us to send you email ina format you can read and let us know when you have opened an email messagefrom us.
We also may contract with other companies who use cookies or other onlinetools such as pixel tags to measure the performance of a marketing effort onour behalf. We prohibit these companies from using this information for theirown marketing purposes or from sharing this information with anyone other thanFine Books & Collections magazine.
How We Use Email
When you provide us your email address, we may send you emails necessary tocommunicate our goods and services with you, to notify you of the time to renewyour subscription, or to offer you other products and services. For example,after you place an order at finebooksmagazine.com, you will receive an emailconfirmation.
It is our intent to send you promotional email only if you have agreed toreceive it. By providing us with your email, you are agreeing to receive suchinformation. If, after providing us withyour email you decide not to receive such mailing, kindly contact us above andwe will “opt you out” of further emailings.
Links to Other Sites
Occasionally we provide links on our Web site to other sites we think you willenjoy. These sites operate independently of Fine Books & Collectionsmagazine and have established their own privacy and security policies. For thebest online experience, we strongly encourage you to review these policies atany site you visit.
Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and emailaddress), log in to your account and make the necessary changes, or contact us at the address above. A limited amount of purchaseinformation also may be available to you. To protect your privacy, we will needto validate your identity before you update or review your information.
Security
It is our intent to protect against the loss, misuse or alteration ofinformation that we have collected from you. We use a variety of currenttechnologies and processes for protection of our customer data. We limit theinformation we provide to outside companies with whom we contract to only whatthey need to carry out their responsibilities.
When you make a purchase on our Website, your transactional information is transmitted in a safe, encryptedformat.
Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age of 13, and we donot knowingly collect personal information from children under the age of 13.
Policy Changes
From time to time, we may use customer information for unanticipated uses notpreviously disclosed in our privacy notice. If our information practiceschange, we will post these changes on our Web site. We encourage you to reviewour privacy policy periodically.
Questions or Comments?
For questions, comments or assistance, we invite you to at the address above.
We hope to answer any questions to your satisfaction, but should you everwant to contact a third party regarding our privacy practices, you can emailthe Direct Marketing Association's Committee on Ethical Business Practices at privacypromise@the-dma.org. TheDMA is the oldest and largest association for consumers and companies withinterest in direct marketing.
Contact:
Pleasedirect any questions or comments to Kimberly Howell, 800-662-4834 ext 135
or Kimberly@finebooksmagazine.com |